Hi Everyone and welcome to another episode of the Perspective Podcast. In this episode, Colm Barry is delighted to be joined by Enda Mullaney. Enda is a Head of Support Services at Pexlify
In this conversation, Colm and Enda discuss why companies use Manage Support Services for their Salesforce Org and how a partner can help them extract more value from their Salesforce investment.
They touch on topics including the talent shortage when it comes to Salesforce professionals, key activities in a Salesforce Managed Services offering, understanding SLAs, the importance of security and compliance and much more.
We hope you enjoy the listen!